Head Coach

Written By Ian Birnam

Title: Head Coach (Coaching, Client Experience, Social Media)

Reports To: Owner

Responsibilities

  • Own and oversee daily Coaching, Client Experience, and Social Media management of IBX Fitness alongside the General Manager (Sales, Marketing, Operations)

  • Coaching: Coach 65-80% of weekly classes. Current class schedule can be found at https://ibxfitness.com/schedule - In charge of creating all workouts, managing part-time coaches, creating coaching schedule, building out coach training with the owner, managing/maintaining coaching tools

  • Client Experience: in charge of all member communication + management, regular check-ins with all memers, creating + running/delegating a member event every 6 weeks

  • Social Media: manage daily posting on social media, utilizing existing library of content in addition to creating new content. Comfortable with basic video editing for Instagram Reels, and using Canva to create content

  • Attend recurring staff meetings

  • Participate in a minimum of 1 class per week.

  • Participate in regular check-ins with the GM + Owner

  • Wear an approved uniform when clocked-in as a coach or while working class hours at the studio

  • Creates content (story/post/carousel/blog/podcast etc) on their personal social media account that promotes IBX Fitness for every day they coach a class - IBX is tagged and a referral link is provided, content is up to the creator

  • Example: coaching 3 classes across 2 days would mean 2 pieces of content

  • Clients sold that come directly from these referral links will qualify the coach for a commission

Qualifications

  • Able to commit to a full-time position - this is a full-focus position requiring 40-50 hours per week

  • Able to foster a culture of support: you’re a caring, warm, welcoming, encouraging, and respectful person who is always trying to lift people up

  • A mindset of Help First: you have the clients’ best interests at heart, and will do anything you can to help them, whether it’s cueing their movements, helping put away their equipment, or anything in between!

  • Love to make people smile: you’re fun and enthusiastic, and not afraid to show it! Regardless of how clients feel when they walk in, you make them happy to be here

  • Appreciate the differences: you appreciate what everyone brings to the table, and love interacting with people from all walks of life

  • Certified in CPR, AED, and First Aid, and will ensure the certifications remain active.

  • Covid-19 Vaccinated

  • Hold a fitness certification (personal trainer, group fitness, strength & conditioning, etc.) from an accredited institution (NASM, ACE, NSCA, ACSM, ISSA, CrossFit, etc.), and will ensure that the certification remains active

  • Bonus: Background in customer service, social media

What IBX Will Provide

  • Full-time Compensation: $54,000-$60,000 annual salary

  • Health + Dental + Vision benefits

  • Free membership and on-demand classes + 50% price reduction for spouse/partner/family member

  • Coach apparel will be provided

  • 15% off retail items

Ian Birnam
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General Manager